Privacy Policy
How the Arthur Lok Jack Global School of Business collects, uses, and protects personal information.
Effective date: 19 August 2026 · Last updated: 19 August 2026 · Version: 1.0
1. Who we are
The Arthur Lok Jack Global School of Business ("the School", "we", "us", "our") is the data controller responsible for the personal information described in this policy.
- Name: The Arthur Lok Jack Global School of Business
- Address: 1 Max Richards Drive, Uriah Butler Highway North West, Mount Hope, Trinidad and Tobago
- General enquiries: info@lokjackgsb.edu.tt · +1 (868) 299-0218 · +1 (868) 662-1411
- Data protection contact: info@lokjackgsb.edu.tt, marked for the attention of the Data Protection contact
We process personal information in accordance with the Data Protection Act, Chap. 22:04 of the Laws of Trinidad and Tobago, and, where it applies to individuals in the European Economic Area or the United Kingdom, the General Data Protection Regulation.
2. Scope of this policy
This policy applies to personal information we collect through our websites, our campus and facilities, our academic and executive education programmes, our consulting and advisory services, our facility and venue rental services, and our events.
Separate notices may apply to employment and recruitment, and to specific programmes where a partner institution is jointly responsible. Where a separate notice applies, we will make it available at the point of collection.
3. Information we collect
What we collect depends on your relationship with the School.
3.1 Prospective students and applicants
- Name, date of birth, national identification or passport number, nationality, gender
- Contact details — address, email, telephone
- Academic history, transcripts, certificates, and references
- Employment history and curriculum vitae
- Personal statements, essays, and supporting documents
- Financial aid and sponsorship information where relevant
3.2 Enrolled students
- Student records, registration and enrolment data, and programme of study
- Attendance, assessment results, academic progression, and awards
- Fee, payment, and sponsorship records
- Disciplinary and academic integrity records where applicable
- Health, accessibility, or dietary information you choose to share so we can support you
3.3 Alumni
- Contact details and communication preferences
- Graduation and programme history
- Career progression information you choose to share
- Event attendance and engagement history
3.4 Executive education and short course participants
- Registration and contact details
- Employer, job title, and sponsoring organisation
- Attendance, assessment, and certification records
- Dietary and accessibility requirements for in-person sessions
3.5 Corporate, consulting, and research clients
- Business contact details for client representatives
- Information submitted in requests for proposal, including project background, objectives, budget range, and timelines
- Contract, invoicing, and payment records
- Correspondence relating to an engagement
3.6 Facility and venue rental clients
We rent our campus facilities — including conference rooms, lecture theatres, and event spaces — to external organisations and individuals. For these bookings we collect:
- Booking contact name, organisation, email, and telephone
- Billing details, purchase orders, and payment records
- Event details — dates, times, expected attendance, and room or facility requirements
- Catering, accessibility, audio-visual, and security requirements
- Where required for site access and safety: names of attendees, vehicle registration details, and visitor sign-in records
- Insurance, indemnity, and licensing documentation where the booking requires it
Where a hirer collects personal information from their own attendees, the hirer is the controller for that information and is responsible for providing their own privacy notice. We process attendee information only as needed to host the booking safely and to meet our legal obligations.
3.7 Visitors to our campus and events
- Visitor registration and sign-in records
- Closed-circuit television (CCTV) footage in monitored areas, used for safety and security
- Event registration details and, where you consent, photography or video from School events
3.8 Website users
- Information you submit through contact, enquiry, application, newsletter, and request-for-proposal forms
- Technical data — IP address, browser type, device information, and pages visited
- Cookies and similar technologies, as described in section 6
4. How we use your information, and our legal basis
| Purpose | Legal basis |
|---|---|
| Assessing applications and administering admissions | Steps toward entering a contract; legitimate interests |
| Delivering programmes, teaching, assessment, and awards | Performance of a contract; legitimate interests |
| Managing fees, invoicing, and payment collection | Performance of a contract; legal obligation |
| Administering facility and venue rentals | Performance of a contract |
| Delivering consulting and advisory engagements | Performance of a contract; legitimate interests |
| Campus safety, security, and access control, including CCTV | Legitimate interests; legal obligation |
| Responding to enquiries and requests for proposal | Legitimate interests; steps toward entering a contract |
| Sending newsletters, event invitations, and marketing | Consent; legitimate interests where permitted |
| Alumni relations and fundraising | Legitimate interests; consent where required |
| Statutory and accreditation reporting | Legal obligation |
| Quality assurance, institutional research, and analytics | Legitimate interests |
| Website operation, security, and improvement | Legitimate interests; consent for non-essential cookies |
Where we rely on consent, you may withdraw it at any time. Withdrawing consent does not affect processing carried out before the withdrawal.
5. Sharing your information
We do not sell personal information. We share it only as described here:
- Service providers acting on our instructions — including IT hosting, email delivery, payment processing, catering, security, and event services
- Academic and accreditation partners where a programme is jointly delivered or externally accredited
- Sponsors and employers who fund a participant's studies, limited to attendance, progress, and completion where the participant has been informed
- Regulators and government authorities where required by law
- Professional advisers such as auditors, insurers, and legal counsel
- Emergency services where there is a risk to health or safety
We require service providers to protect personal information and to use it only for the purposes we specify.
6. Cookies and similar technologies
This website sets only the cookies it needs in order to work. We do not use advertising cookies, tracking pixels, or third-party analytics on this site.
| Cookie | Purpose | Retention |
|---|---|---|
session_id | Keeps your session active so the site and its forms work correctly. Strictly necessary. | Up to 7 days |
frontend_lang | Remembers the language you are viewing the site in. Strictly necessary. | Up to 12 months |
Because we set no non-essential cookies, this site does not ask you for cookie consent. If we later introduce analytics or marketing cookies, we will ask for your consent first and update this section.
This site loads web fonts from Google Fonts. When a page loads, your IP address is visible to that service so the font files can be delivered. It is not used by us to identify you.
You can control or delete cookies through your browser settings. Blocking the cookies above may prevent parts of the site, including our enquiry forms, from working.
7. International transfers
Some of our service providers operate outside Trinidad and Tobago. Where we transfer personal information across borders, we take steps to ensure it remains protected, including using providers that offer an adequate standard of protection and putting appropriate contractual safeguards in place.
8. How long we keep your information
We keep personal information only as long as necessary for the purposes described in this policy, and to meet legal, accreditation, audit, and reporting obligations.
How long we keep a given record depends on what it is. In setting retention periods we take account of:
- how long we need the information for the purpose it was collected for
- statutory, tax, audit, and accreditation requirements that oblige us to keep it
- whether the record may be needed to establish, exercise, or defend a legal claim
- our obligation to be able to verify an award or produce a transcript, which means core student academic records are kept for the long term
Marketing contact details are kept until you unsubscribe or ask us to stop. Enquiry records are kept only as long as we need them to deal with your enquiry and any resulting application.
Our detailed retention schedule is available on request from info@lokjackgsb.edu.tt.
9. How we protect your information
We use technical and organisational measures appropriate to the risk, including access controls, encryption in transit, secured systems, and staff training. No system can be guaranteed completely secure, and we cannot guarantee the security of information transmitted to us over the internet.
10. Your rights
Subject to the conditions and exemptions in applicable law, you may:
- Request access to the personal information we hold about you
- Ask us to correct information that is inaccurate or incomplete
- Ask us to delete information where there is no continuing need to keep it
- Object to, or ask us to restrict, certain processing
- Withdraw consent where we rely on it
- Ask to receive certain information in a portable format
- Opt out of marketing at any time, using the unsubscribe link in our emails or by contacting us
To make a request, contact info@lokjackgsb.edu.tt. We may need to verify your identity before we act. We aim to respond within 30 days, and will tell you if we need longer.
If you are not satisfied with our response, you may complain to the Office of the Information Commissioner of Trinidad and Tobago, or to your local supervisory authority if you are in the EEA or UK.
11. Children and minors
Our programmes are intended for adults. Where we deliver activities involving individuals under the age of 18, we collect personal information only with appropriate parental or guardian consent and handle it in line with our safeguarding obligations.
12. Other websites
Our website links to third-party sites and embeds third-party content such as maps, videos, and social media feeds. We are not responsible for the privacy practices of those third parties, and we encourage you to read their privacy notices.
13. Changes to this policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last revised. Where changes are significant, we will take reasonable steps to notify you.
14. Contact us
For any question about this policy or about how we handle personal information:
- Email: info@lokjackgsb.edu.tt, marked for the attention of the Data Protection contact
- Post: The Arthur Lok Jack Global School of Business, 1 Max Richards Drive, Uriah Butler Highway North West, Mount Hope, Trinidad and Tobago
- Telephone: +1 (868) 299-0218 or +1 (868) 662-1411
- In person or by web form: Contact us
See also our Terms of Use and our Accessibility Statement.